The innovative company behind the world’s #1 CRM platform that employees can access entirely over the Internet — there’s no infrastructure to buy, set up, or manage — we just log in and get to work. Salesforce is a top-notch CRM application built on the Force.com platform. It can manage all the customer interactions of an organization through different media, like phone calls, site email enquiries, communities, as well as social media. A "sales force" is a group within a company that conducts sales. Salesforce.com is a cloud-based CRM system that allows salespeople to track their sales, support people to track their cases, and the entire company's employees to collaborate with each other. Salesforce was born cloud. Center to distributed computing or cloud computing is the idea of programming conveyed as a Service, or SaaS. Salesforce helps you deal with your customer connections, incorporate with different frameworks, and manufacture your own particular applications. This means you don’t have an application installed on your computer. All you need is Internet connectivity and a program, and you can sign in from anyplace to access Salesforce. Salesforce helps you assemble more important associations with your customers; to better comprehend their needs, recognize new chances to help, and address their issues speedier.Here are six benefits of CRM software that can help your company find success.